Rewards & Promotions

Loyalty Rewards

Our Loyalty Rewards is a program designed to show our appreciation to our loyal customers - a way of thanking you for choosing Era. By creating an account with us you're automatically enrolled and start earning reward points right away! Please see Loyalty Rewards page for detailed information. You can always check your points balance in Rewards Points section of your Account. You can also see the transaction history of earning and spending your points and subscribe to email balance updates.

Inviting Your Friends

Benefit from our Loyalty Rewards Program by inviting or referring your friends to our store. Please see Loyalty Rewards page for detailed information. In the My Invitation section of your account you can see the invitation you’ve already sent and the status of each one. Inviting friends is easy, just click on Send Invitation button, list as many email addresses as you like and click Send Invitation button again - you shouldn't insert any links in the text, they will be added automatically. You can also copy your broadcast link and insert it in your emails – the points will be awarded in both cases.

Rating & Reviewing Products

We value your feedback! Use our Ratings & Reviews feature to share your feedback about a product and earn reward points. To rate a product and to write a product review, read the review guidelines below and click the Write a review link on the product detail page of the product you would like to review. Your feedback, both positive and negative, is welcomed!

Rating & reviewing is easy:

• If you are not signed in, you will be prompted to log in or register. Only registered users are able to rate products and write reviews.

• When signed in, the Write a review window appears; if needed you may change the name that will appear with your posted review.

• Rate a product using a five-star rating scale. One star is the lowest rating and five stars is the highest. Click on the star you wish to select your rating.

• Write a review title and review itself in appropriate spaces of the Write a review window. When writing your reviews, follow the Review Guidelines below.

• Submit Your Review by clicking on the Submit Review button at the bottom of the page. You will get a confirmation page to let you know it has been successfully submitted.

Review Guidelines

• When writing your review, please focus on the product and your individual experience using it. The best reviews include not only whether you liked or disliked a product, but also details about why you like or dislike it.

• Please do not submit the feedback related to pricing, ordering, delivery, or other customer service issues through a product review - instead, contact us directly.

• Be sure your review does not contain obscenities, discriminatory language, abusive or distasteful content, references to other products or websites, spam content or other promotional material, replies to other customer reviews or critical comments about other reviews or reviewers, any materials for which you don’t have all necessary rights or any personal contact information.

We read all reviews before posting them and we reserve the right not to post your review or to withdraw any posted review for any reason. Any review in violation of these guidelines will not be posted.

If approved, your review will appear in its entirety. We will not edit out any content, although we will strike out any references to phone numbers, physical addresses, Email addresses, URLs (except ours), or other forms of contact information.

 You can always view detailed information on your reviews by clicking on My Product Reviews within your account.

Promo Codes

Promo Code is a specific alphanumeric code associated with online promotion. To use the code and redeem the promotion, enter it in the promo code box located on the My Bag page during the checkout process and click Apply. You will see the promotion reflected in your shopping bag. All promo codes are available for a limited time and cannot be use once expired. These promotions are not redeemable for cash and are limited to one promotion per order. There may be a minimum merchandise purchase requirement (taxes and shipping are excluded) and in some cases promotions can only be redeemed once per person.

Loyalty Coupons

Loyalty Coupon is a specific alphanumeric code designed to award our customers with additional Loyalty Reward Points. Loyalty Coupons can be used only by registered users. To activate the coupon and update the points balance, click on Rewards Points within your account, enter it in the coupon activation box and click Activate Coupon. You will see the coupon reflected in your transactions history and updated rewards points balance. The Loyalty Coupons are not redeemable for cash and can only be redeemed once per person.

Sales & Discounts

Sometimes we offer a sale on particular product(s). You may periodically view our website for these sales by looking for a sale tag near the product image. To see all products on sale in one place, just click on Sale within What’s New section of our website. Sale pricing is usually available for a limited time and all orders placed prior to or after the sale period will not receive the discount - no rain checks are available on any sales.

We also may offer discounts or other type of promotions through the year. Like sales, these promotions are available for a limited time. To see currently available promotions, just click on Promotions within What’s New section of our website or click on Available Specials within your account.